Following my email sent through my benefits, I must say that I was surprised to receive a response approx. 45 mins later by phone. The solicitor left a detailed message and when I called him back he expanded on his advice and continued to answer questions illustrating that he was in fact knowledgeable and keen to assist. I must say if that was the service that members will get from the free legal advice then I am more than happy.
We would like to provide you with some very positive feedback concerning one of our members whom you referred to your Queensland law firm. The member reported that she was extremely happy with the assistance your solicitor has provided to her as she has no next of kin. She said they are very nice and a lot better than the solicitor she had. She advised that it is a very good service and her new solicitor is very friendly and helpful. She said that the Legal Helpline is “looking over her” because she has no-one else and feels relieved that her affairs are now in order and that the legal helpline will always help her at a moment’s notice.
Legal and Tax Helpline Users:
